Support Center (Elisana Spiritual)

Welcome to the Elisana Spiritual Support Center. Use the options below to get help with your account, access issues, payments, and troubleshooting.

Contact Support

Email: support@elisanaspiritual.com

What to include (so we can help fast)

• The email used on your account
• A short description of the issue
• Screenshots (if relevant)
• Any error message you see (copy/paste)

Common Topics

Account & Login

• Password reset: /password/reset (or your login page “Forgot password?”)
• Can’t access your account? Email us from the address linked to your account.

Payments & Subscriptions

• Billing issue, invoice request, cancellation, or refund questions → email support.
• Include: payment date, amount, and the email used at checkout.

Technical Issues

1. Refresh the page
2. Try private/incognito mode
3. Disable browser extensions (ad blockers can break dashboards)
4. Try another browser/device
5. Send us a screenshot + steps to reproduce

FAQ

1) I paid but I don’t see access — what should I do?
Email support with your purchase email + payment date/amount.

2) I forgot my password.
Use “Forgot password?” on the login page. If you don’t receive the email, check spam/junk and then contact support.

3) Can I cancel my subscription?
Yes. Email support and specify the account email and the plan name.

4) How fast do you reply?
We respond as quickly as possible. Including screenshots and details speeds things up.