Privacy Policy

January 18, 2026 0 Comments

Privacy Policy

Elisana Spiritual – Meditation & Wellness App

Effective Date: 18 January 2026

Elisana Spiritual (“App”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how information is collected, used, stored, and protected when you use the Elisana Spiritual mobile application.

The App is developed by OneHostingEurope LTD and operated in connection with the Elisana Spiritual service.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

 

  1. Developer & Contact Information

Developer Name: OneHostingEurope LTD
Email: contact@onehostingeurope.com

For matters related to content, branding, or service operation:

Service Brand: Elisana Spiritual
Operating Company: Elisana Musics LTD
Support Email: contact@elisanaspiritual.com

  1. Information We Collect

2.1 Personal Information

We do not require users to create a mandatory account to access free content.

We do not directly collect personal information such as:

  • Full name
  • Physical address
  • Phone number
  • Payment or banking details

If an email address is provided (for login, subscription access, or customer support), it is used strictly for operational and communication purposes.

2.2 Automatically Collected Information

When you use the App, certain non-personal and anonymized technical information may be collected automatically, including:

  • Device model and operating system version
  • App usage data (features used, session duration, performance metrics)
  • Crash reports and error diagnostics

This information is collected via Firebase Analytics and Firebase Crashlytics to improve app stability, performance, and user experience.

  1. App Permissions

The App requests only permissions necessary for core functionality:

  • Internet access – to stream audio content and validate subscriptions
  • Media / storage access – to cache and play audio content
  • Foreground service (media playback) – to allow uninterrupted background audio
  • Notifications (optional) – to send reminders or app-related updates

The App does not access personal files, photos, contacts, or unrelated private content.

  1. In-App Purchases & Payments

Elisana Spiritual offers optional premium subscriptions and in-app purchases.

  • Payments are processed securely via Google Play Billing
  • Subscription validation and entitlement management are handled by RevenueCat
  • We do not collect, store, or process payment information such as credit card details

All payment data is handled exclusively by Google Play in accordance with their privacy and security standards.

  1. Analytics & Crash Reporting

We use trusted third-party services to monitor and improve the App:

  • Firebase Analytics – anonymous usage statistics
  • Firebase Crashlytics – crash and error reporting

These services may collect anonymized technical data in accordance with their own privacy policies and applicable data protection laws.

  1. Data Sharing

We do not sell, rent, trade, or commercially exploit user data.

Data may be shared only with trusted third-party service providers for:

  • App analytics and performance monitoring
  • Crash diagnostics and technical support
  • Subscription and payment processing

All third parties are required to comply with applicable data protection regulations, including GDPR.

  1. Data Security

We implement reasonable technical and organizational measures to protect data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no digital system is entirely secure, and absolute security cannot be guaranteed.

  1. Data Retention

We retain anonymized technical data only for as long as necessary to:

  • Maintain and improve App functionality
  • Diagnose technical issues
  • Comply with legal or regulatory obligations

Any personal data provided voluntarily is retained only as long as required for its intended purpose.

  1. Children’s Privacy

Elisana Spiritual is not intended for children under the age of 13.

We do not knowingly collect personal data from children.
If you believe that a child has provided personal data, please contact us and we will delete it promptly.

  1. User Rights (GDPR & Applicable Laws)

Depending on your location, you may have the right to:

  • Request access to your data
  • Request correction or deletion of data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable

You may also:

  • Disable analytics and notifications via your device settings
  • Manage or revoke App permissions at any time

Requests can be submitted via the contact details below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Changes will be published within the App or on our website
  • The effective date will be updated accordingly
  • Continued use of the App constitutes acceptance of the revised policy
  1. Contact Us

For any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us:

Developer: OneHostingEurope LTD
Email: contact@onehostingeurope.com

Service Operator: Elisana Musics LTD

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